Membership Position Description

The Membership Chair is responsible for Section recruitment and retention efforts.

Term One year: January 1 to December 31.

Specific Duties and Responsibilities

• Work with Section Leadership Committee (SLC) to set goals/metrics to support the Section’s management process as it relates to member recruitment and retention.

• Communicate/report to the SLC activities performed, status of performance against goals/metric set, etc. for member recruitment and retention.

• Be the Section advocate for member value, satisfaction and loyalty.

• Work with SLC to obtain necessary information regarding member demographics and expectations to recommend appropriate programs and services.

• Download membership information monthly, or request data from appropriate Section volunteer.

• Develop and implement, or maintain, Section welcome program for communicating with new members and introducing them to the Section and its programs and services.

• Ensure that all members are being communicated to regularly and in accordance with their preferences.

• Develop and implement, or maintain, Section program for following up with unpaid members to encourage them to renew their ASQ membership and to continue accessing Section programs and services.

• Develop and implement, or maintain, Section recruitment program. Promote Section participation in the Society member-get-a-member program (Each One Reach One).

• Attend SLC meetings and general membership meetings.

• Uphold Society Bylaws, Policies and Procedures, and Section Operating Agreement.


• Must be an ASQ member in good standing.

• Preferably will have served as a committee chair or other position within the Section.

• Knowledge and experience in market research and promotions is helpful.

• Preferably will have strong written and verbal communication skills.

Time Commitment Approximately 3 hours per month (outside of Section and executive committee meeting minutes).